PRIVACY POLICY

MY.YÔ is a Portuguese company registered in oPorto specialized in creating versatile and durable original garments.

MY.YÔ respects the privacy and the right to control personal information of each client. This document aims to clarify MY.YÔ users what data is requested and why.

Under legal terms, “personal data” is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.

By accepting the Terms and Conditions, the user also accepts this Privacy Policy, the user gives his informed, express, free, and unequivocal consent for the personal data provided through the website www.myyo.pt to be stored in a database from MY.YÔ


All personal information provided to complete a transaction, payment data, orders, deliveries or returns MY.YÔ assumes the consent of each user only for that specific reason.

If MY.YÔ requests any personal information for a reason other than the above, we will directly request your express consent or the opportunity of non-acceptance.


PURPOSES OF PROCESSING PERSONAL DATA

The personal information/data collected through this page is only used for the following purpose:

(i) Order Processing;

(ii) Communication with customers;

(iii) Processing of requests for information;

(iv) Processing of claims, exchanges, and returns;

(v) Statistical analysis activities;

(vi) Verify, maintain, and develop statistical systems and analyses;

(vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);

(viii) Prevention and fight against fraud;

(ix) Requesting comments on purchased products or services;

(x) Conducting satisfaction surveys.

MY.YÔ guarantees the confidentiality of all data provided by its customers. Even though MY.YÔ collects and processes data in a secure way, which prevents its loss or manipulation, using the techniques available for this purpose, we inform you that the fact that it is a web page may allow the circulation of personal data without security conditions. At the risk of being seen by unauthorized third parties.


COMMUNICATIONS

The personal data provided by users may be used for electronic communications with information regarding commercial and promotional information.

They will be directed exclusively to users who have previously and expressly authorized them when making purchases.


In accordance with the provisions of Decree-Law No. 7/2004, of January 7, if the user wishes to stop receiving commercial or promotional communications, he may request to oppose the service via email to myyo@myyo.pt.

 

CHANGES TO THE PRIVACY POLICY

This document can be updated at any time, in accordance with legal changes that may occur, always with the aim of protecting customer information.


USER RIGHTS

The user can exercise their rights of access, alterations, limitation, opposition, and portability at any time, through a request by email:

myyo@myyo.pt

If the user wishes to stop being part of the MY.YÔ database at any time, he may exercise this right through this contact.

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